So, let's talk about content standards. More specifically, let's talk about cataloging codes.
Yesterday I read an article from 1991 titled "The pragmatic basis of cataloging codes: has the user been ignored" that surfaced for me the tension I feel about the work that I do as a cataloger. In this article, Jon R. Hufford argues that while modern cataloging codes (those codes created since 1841) have had at their theoretical center the needs of catalog end users, none of those codes appear to have taken into account actual user needs in the creation or revision of those codes. In the article, Hufford cites Panizzi and his Rules for Compiling the Catalogue of Printed Books, Maps, and Music in the British Museum (aka, the 91 Rules) as the person associated with the beginnings of modern cataloging. The article predates the development and publication of Resources Description and Access (RDA) as it discusses various cataloging codes created from 1841 to the revised printing of the 2nd edition of the Anglo-American Cataloguing Rules (AACR2r) in 1988.
The argument that undergirds Hufford's article is that while many of the codes he discusses state (either implicitly or explicitly) that they are attempting to develop rules which facilitate ease of use for library users, their creation excludes actual experiences for users. Instead, Hufford argues that the codes are based either on the experiences of the single person who uses them or, when the codes are created by a committee of people, the collective wisdom of the cataloging crowd.
Hufford suggests that librarians have agreed (generally speaking) that "the catalog's main function should be to enable a user to determine whether the library has a certain item, which works of a particular author are in the collection, which editions of a particular work the library has, and what materials the library has on a particular subject" (35). If you're playing along at home, those functions share a lot in common with the Functional Requirements for Bibliographic Records (FRBR) tasks: find, identify, select, and obtain.
The author ends his article by stating "The accumulated data derived from catalog use surveys which employ valid and appropriate research techniques should be consulted whenever professional librarians consider revising cataloging codes, public catalog arrangements, and/or the content of bibliographic records" (36).
Historically, library catalogs were not meant to aid the user in finding, identifying, selecting, and obtaining library materials. But it seems like as libraries moved over time from being closed-stacks in need of a gatekeeper to open-stacks where users can browse freely, our ideas of how a cataloging code should be constructed stayed the same. And in a world where access to information is increasingly unmediated, the seeming unwillingness to change how we create our cataloging codes mean that our library catalogs are not in danger of becoming relics of a time--but have already gone their. After all, how many times have you heard, anecdotally, that users don't start their search in the catalog? And yes, our content standards are forever enmeshed with our encoding standards and our local integrated library systems. But it's still worth considering how we've shut our users and their behavior out of all of these things.
Given how recently RDA was created and adopted, one might think that this would've provided an opportunity for those responsible for its creation and adoption to think about user needs and behavior. But in her book, FRBR before and after, Karen Coyle writes "For a study that was purported to be user-centric, the user's absence is notable. There is no analysis of users; no mention of how varied the user base is; no mention of children or elders or the disabled. Instead, to my mind, the FRBR Final report reads as a study by catalogers for catalogers" (106). It is worth noting that the FRBR model serves as the basis for RDA.
So, back to the tension that I mentioned early in the post. The description of library materials is meant to be a public service and many people who do this work see themselves as advocates for library users. But I often how can we serve the public when we create records using a standard that seems to advocate for a monolithic user without considering their needs. I don't want my work to go into the ether, never to be used by my library's user communities. And, as I mentioned earlier, the content standards we use to create metadata that describes our collections are forever tied to the encoding standards we use and the local systems into which we place records created using these content and encoding standards.
I feel badly about getting to the end of this post and leaving with more questions than answers, but sometimes an opening to a conversation is a gift. I don't think I'm advocating for scrapping our current cataloging code and starting over. But I do think I'm advocating for looking at our current catalog more critically--about who created it and who it was meant to serve--and thinking about our local user communities in how those cataloging rules get applied in a local context.
Stay positive,
Erin
Works cited:
Coyle, Karen. FRBR before and after. Chicago: ALA Editions, 2016.
Hufford, Jon R. "The pragmatic basis of catalog codes: has the user been ignored?" Cataloging & Classification Quarterly 14, no. 1 (1991).
Tuesday, October 18, 2016
Tuesday, October 11, 2016
The spotlight is focused, the audience rapt
I am in the quiet space between a couple of writing projects and I'm thinking about the thread that ties the two together.
In the first writing project, I spent a considerable amount of time thinking about how my lived experience acts as a lens through which I view the material that I catalog. In the early drafts of this project, I tried to argue that catalogers should both identify biases and work to push against them in their work. I even used the phrase "eradicate bias." As I wrote subsequent drafts, however, I became convinced that our job as catalogers shouldn't be to work against bias to create a neutral catalog. As many people smarter than me have said, the catalog is not neutral ground--nor should it be. Instead, I thought more about how catalogers should consider their lived experiences more to identify who they are and what privilege they do (or don't) possess. In much the same way that understanding how I benefit from whiteness changes how I move in the world, understanding how I benefit from whiteness changes how I approach the material I catalog.
The second writing project is going to turn my attention toward the ACRL Framework for Information Literacy for Higher Education. I'm interested in thinking about the six frames can serve as a lens through which catalogers can view what our cataloging priorities should be. I'm interesting in thinking about how cataloging work would change if we brought our practises into closer alignment with what librarians doing information literacy instruction are teaching students. My gut reaction at the outset of this work is that bringing our practises into closer alignment means that we will be less able to reuse records from Ye Olde Bibliographic Utility without making at least some degree of local changes. At the outset of this project, I feel like bringing cataloging practises and information literacy instruction practises into closer alignment will result in more work for catalogers rather than less.
I think the places where these two projects (and the thinking behind them) come together is that we need to spend a lot more time considering our local communities and the values that our local libraries embrace when creating and adapting records for use in our local catalogs. We must consider how we will change every aspect of how we work when we decide that our libraries should be anti-racist, anti-sexist, anti-homophobic, anti-transphobic, anti-ableist, and anti-classist spaces. We cannot create inclusive physical library spaces without also creating inclusive digital spaces--and that includes are our library catalogs. We cannot address signage without also addressing metadata creation content standards. We cannot address loan policies without also addressing controlled vocabulary.
I don't resent people for thinking first about how to create more inclusive physical spaces since changing physical spaces has a visible return on investment for users. But not every person who uses the library does so by coming into our physical spaces. For some of our user groups, the library's digital presence is the only way they will interact with the library, so we also need to put some thought into how we will reflect in those spaces the values we profess in our physical spaces. This might mean changing our website's design or creating a local thesaurus of terms that reflect our values more than any of the existing thesauri. But whatever it means, we have to do it.
Making the changes in local practise that bring information literacy practise and cataloging practise into closer alignment will be neither easy nor cheap. And creating inclusive digital spaces will require both financial resources and staff time. We'll have to decide what we're willing to give up to take on this new work and we'll have to have administrative support to move forward. But if creating inclusive physical spaces is a priority for us, we have to think about how our digital spaces will change too.
Stay positive,
Erin
In the first writing project, I spent a considerable amount of time thinking about how my lived experience acts as a lens through which I view the material that I catalog. In the early drafts of this project, I tried to argue that catalogers should both identify biases and work to push against them in their work. I even used the phrase "eradicate bias." As I wrote subsequent drafts, however, I became convinced that our job as catalogers shouldn't be to work against bias to create a neutral catalog. As many people smarter than me have said, the catalog is not neutral ground--nor should it be. Instead, I thought more about how catalogers should consider their lived experiences more to identify who they are and what privilege they do (or don't) possess. In much the same way that understanding how I benefit from whiteness changes how I move in the world, understanding how I benefit from whiteness changes how I approach the material I catalog.
The second writing project is going to turn my attention toward the ACRL Framework for Information Literacy for Higher Education. I'm interested in thinking about the six frames can serve as a lens through which catalogers can view what our cataloging priorities should be. I'm interesting in thinking about how cataloging work would change if we brought our practises into closer alignment with what librarians doing information literacy instruction are teaching students. My gut reaction at the outset of this work is that bringing our practises into closer alignment means that we will be less able to reuse records from Ye Olde Bibliographic Utility without making at least some degree of local changes. At the outset of this project, I feel like bringing cataloging practises and information literacy instruction practises into closer alignment will result in more work for catalogers rather than less.
I think the places where these two projects (and the thinking behind them) come together is that we need to spend a lot more time considering our local communities and the values that our local libraries embrace when creating and adapting records for use in our local catalogs. We must consider how we will change every aspect of how we work when we decide that our libraries should be anti-racist, anti-sexist, anti-homophobic, anti-transphobic, anti-ableist, and anti-classist spaces. We cannot create inclusive physical library spaces without also creating inclusive digital spaces--and that includes are our library catalogs. We cannot address signage without also addressing metadata creation content standards. We cannot address loan policies without also addressing controlled vocabulary.
I don't resent people for thinking first about how to create more inclusive physical spaces since changing physical spaces has a visible return on investment for users. But not every person who uses the library does so by coming into our physical spaces. For some of our user groups, the library's digital presence is the only way they will interact with the library, so we also need to put some thought into how we will reflect in those spaces the values we profess in our physical spaces. This might mean changing our website's design or creating a local thesaurus of terms that reflect our values more than any of the existing thesauri. But whatever it means, we have to do it.
Making the changes in local practise that bring information literacy practise and cataloging practise into closer alignment will be neither easy nor cheap. And creating inclusive digital spaces will require both financial resources and staff time. We'll have to decide what we're willing to give up to take on this new work and we'll have to have administrative support to move forward. But if creating inclusive physical spaces is a priority for us, we have to think about how our digital spaces will change too.
Stay positive,
Erin
Friday, September 23, 2016
Friday jams (09/23/2016)
Two jams-related things.
1.It's Friday, so enjoy this jam--Chance the Rapper on the Ellen DeGeneres show performing "No problem."
2. American Band, the new Drive-By Truckers album, is on NPR First Listen for a limited time. It's a really lovely album and I heartily recommend it.
Stay positive,
Erin
1.It's Friday, so enjoy this jam--Chance the Rapper on the Ellen DeGeneres show performing "No problem."
2. American Band, the new Drive-By Truckers album, is on NPR First Listen for a limited time. It's a really lovely album and I heartily recommend it.
Stay positive,
Erin
Tuesday, September 20, 2016
Stop! Take some time to think, figure out what's important to you.
Yesterday, I had mentally prepared a blog post for today about assessment and building a culture of assessment. I'll probably still write that blog post, but something else surfaced between the time I'd decided on assessment as a blog topic and the time I put fingers to keys to write this post that made me decide to change up my topic.
Yesterday, author Tessa Dare tweeted:
Knowing what we signed up for, I think it's ill advised for us as librarians to mock, ridicule, look down on our users for the services they use, the material they check out, or how they conduct themselves while they're in our libraries. It teaches people that libraries aren't a welcoming place and that librarians aren't welcoming people. It teaches people that they have to look a certain way, act a certain way, or read a certain type of materials in order to be invited into the library community. If librarians truly believe that libraries are for everyone in the communities they serve, we shouldn't ask our users to pass a test--implicit or explicit--to be welcome in our spaces. Furthermore, when we choose to mock a particular user group for the choices they're making, I would challenge us (myself included) to think about who we're choosing to mock. I could be wrong, but I would venture to guess that most of the time the users who get our ridicule are not the white, cisgender, middle-class, able-bodied among us. Instead, I would guess that more often than not it's users from marginalized communities--the people who may not have the tools to code switch and become the kind of people think is worthy of using your library's collections and service.
This doesn't mean that we shouldn't set expectations for how our users should behave in our library spaces or to develop collection policies to cover what we will and won't purchase for our users. But even when we make those choices, I think we should agree that we should treat our library users with respect--even when we're holding them accountable for the ways in which they've broken the rules we've established for library use.
But Erin, you're thinking, what about those times when I need to blow off steam or vent about a situation? What about those stories that are too good not to tell?
Look, I get it. It's totally normal to need to have a release valve for those problem patrons or difficult situations. I'm not advocating that you have to be perfect all the time. If you need to talk something through, find a trusted colleague or network of colleagues and talk about those situations in private--in person or by email. If you want to tell a story, tell it in your break room or your staff-only areas where you are certain that a library user can't hear you. The point is: if you air your library's dirty laundry in public, you risk losing the trust and support of your community.
I'm as guilty of this as anyone else, I'll admit. So let's all decide together that this is too important not to work through.
Stay positive,
Erin
Yesterday, author Tessa Dare tweeted:
I totally agree with Ms. Dare and I retweeted her tweet. I added another tweet after hers:A cardinal rule of public librarianship: don't mock patrons for what they check out. Amazing how often this rule's suspended for romance.— Tessa Dare (@TessaDare) September 19, 2016
For whatever else librarianship is, I believe it's customer service work. Our job as librarians is to help connect our users with the resources they need. Whether you work the front lines of the library or the back rooms, we all have a role to play in serving our library's users. And like most kinds of customer service work, helping library patrons can be frustrating. I think we librarians would be living in a perfect world if we weren't honest about the fact that every library has problem patrons and difficult situations. But despite what everyone has told you about how library work is reading books all the time and telling people to "shhhh!," this kind of customer service work is what we signed up for when we decided we want to work in libraries.LRT: Can we all agree that it's a bad look to mock your patrons no matter what kind of library you work in or what your users need/want?— Erin Leach (@erinaleach) September 19, 2016
Knowing what we signed up for, I think it's ill advised for us as librarians to mock, ridicule, look down on our users for the services they use, the material they check out, or how they conduct themselves while they're in our libraries. It teaches people that libraries aren't a welcoming place and that librarians aren't welcoming people. It teaches people that they have to look a certain way, act a certain way, or read a certain type of materials in order to be invited into the library community. If librarians truly believe that libraries are for everyone in the communities they serve, we shouldn't ask our users to pass a test--implicit or explicit--to be welcome in our spaces. Furthermore, when we choose to mock a particular user group for the choices they're making, I would challenge us (myself included) to think about who we're choosing to mock. I could be wrong, but I would venture to guess that most of the time the users who get our ridicule are not the white, cisgender, middle-class, able-bodied among us. Instead, I would guess that more often than not it's users from marginalized communities--the people who may not have the tools to code switch and become the kind of people think is worthy of using your library's collections and service.
This doesn't mean that we shouldn't set expectations for how our users should behave in our library spaces or to develop collection policies to cover what we will and won't purchase for our users. But even when we make those choices, I think we should agree that we should treat our library users with respect--even when we're holding them accountable for the ways in which they've broken the rules we've established for library use.
But Erin, you're thinking, what about those times when I need to blow off steam or vent about a situation? What about those stories that are too good not to tell?
Look, I get it. It's totally normal to need to have a release valve for those problem patrons or difficult situations. I'm not advocating that you have to be perfect all the time. If you need to talk something through, find a trusted colleague or network of colleagues and talk about those situations in private--in person or by email. If you want to tell a story, tell it in your break room or your staff-only areas where you are certain that a library user can't hear you. The point is: if you air your library's dirty laundry in public, you risk losing the trust and support of your community.
I'm as guilty of this as anyone else, I'll admit. So let's all decide together that this is too important not to work through.
Stay positive,
Erin
Friday, September 16, 2016
Friday Jams (9/16/2016)
Rachel:
without comment, I give you
Erin:
Hi, friends of the Unified Library Scene. I'm sorry that it's been so long since a new blog post has gone up. Maybe next week? Definitely next week.
Dwight Yoakam covered "Purple Rain" for his new album. I wanted to not like it, but I do.
without comment, I give you
Erin:
Hi, friends of the Unified Library Scene. I'm sorry that it's been so long since a new blog post has gone up. Maybe next week? Definitely next week.
Dwight Yoakam covered "Purple Rain" for his new album. I wanted to not like it, but I do.
Friday, September 9, 2016
Friday Jams! (09/09/2016)
Rachel:
It has been nearly three weeks since my vacation ended and TODAY is the first day that I have had a chance to sit down with my email so all I got to say is
Erin:
I was going to post a really long story about Prophets of Rage. Instead, I'll just leave this El-P produced song by Zack de la Rocha.
Tuesday, August 30, 2016
Always climbing, to fall down again
I just got back from a week's vacation and I'm slowly but surely digging out from all of the things that accumulated in my absence. It was with great interest that I saw that the ALA Midwinter pre-conferences had been rolled out. I was especially interested to learn that the Association for Library Collections and Technical Services (ALCTS) is having a pre-conference at 2017 ALA Midwinter Meeting called "Equity, Diversity, and Inclusion: Creating a new future for library collections."
A couple of things:
1. I don't speak for ALCTS. At all. So nothing in my post should be taken as any kind of anything on behalf of that organization.
2. I don't make a cut of the profit if you sign up from that link, and this is not a sponsored post.
I'm interested to hearing how this conversation unfolds and what change might come from it. I wonder what it might mean for us to think about how we might change our acquisitions, collections, metadata, and preservation practices in order to develop collections that support and represent the margainalized voices in our user communities. I hope this symposium gives the people who are in positions to be change agents in their libraries a place to have conversations about the places in collections and in technical services where change can begin.
One thing I think we have to acknowledge at the outset of this kind of conversation is that it's not going to be easy. And people tend to move away from things that cause them discomfort rather than interrogating those feelings. And I really do understand that tendency. Considering how the current practices of acquisitions, collection development, metadata creation, and preservation perpetuate the margainalization of parts of our user communities is difficult work. It requires difficult conversations and a lot of self-reflection. But it's important work, valuable work.
I also think we have to acknowledge that if we want to build collections that support and represent that marganalized voices in our user communities, we're going to have to lose some practices to which we've become especially attached. I think this starts with decentering the voices of the people in power in favor of making space for those we don't normally hear from. If we're going to imagine where the intersection of collections and equity, diversity, and inclusion live, the people we hear from have to include margainalized voices. And we have to be aware of not asking our speakers to be diversity tokens and we definitely have to be aware of not asking our speakers to do the work of educating we, the privileged, about the things we don't understand.
But it doesn't end there. We have interrogate the language that we use to describe out collections and how they are othering to people in our user community. We have to examine our collection development practices to consider who we are (and aren't) collecting and why. And we have to not only do the work of interrogation and examination--we also have to decide as a community to do things differently.
In short, we have to decide what we're willing to give up to get the future we say that we want to build.
I believe in ALCTS. If I didn't, I wouldn't be a member and a volunteer. I believe that this association has within its membership the people to have the kinds of conversations that lead to real change. And I also believe that the membership is thoughtful enough to do the self-reflection necessary to begin to change structures and systems. I look forward to hearing this conversation and to seeing the future that we build as a result.
Stay positive,
Erin
A couple of things:
1. I don't speak for ALCTS. At all. So nothing in my post should be taken as any kind of anything on behalf of that organization.
2. I don't make a cut of the profit if you sign up from that link, and this is not a sponsored post.
I'm interested to hearing how this conversation unfolds and what change might come from it. I wonder what it might mean for us to think about how we might change our acquisitions, collections, metadata, and preservation practices in order to develop collections that support and represent the margainalized voices in our user communities. I hope this symposium gives the people who are in positions to be change agents in their libraries a place to have conversations about the places in collections and in technical services where change can begin.
One thing I think we have to acknowledge at the outset of this kind of conversation is that it's not going to be easy. And people tend to move away from things that cause them discomfort rather than interrogating those feelings. And I really do understand that tendency. Considering how the current practices of acquisitions, collection development, metadata creation, and preservation perpetuate the margainalization of parts of our user communities is difficult work. It requires difficult conversations and a lot of self-reflection. But it's important work, valuable work.
I also think we have to acknowledge that if we want to build collections that support and represent that marganalized voices in our user communities, we're going to have to lose some practices to which we've become especially attached. I think this starts with decentering the voices of the people in power in favor of making space for those we don't normally hear from. If we're going to imagine where the intersection of collections and equity, diversity, and inclusion live, the people we hear from have to include margainalized voices. And we have to be aware of not asking our speakers to be diversity tokens and we definitely have to be aware of not asking our speakers to do the work of educating we, the privileged, about the things we don't understand.
But it doesn't end there. We have interrogate the language that we use to describe out collections and how they are othering to people in our user community. We have to examine our collection development practices to consider who we are (and aren't) collecting and why. And we have to not only do the work of interrogation and examination--we also have to decide as a community to do things differently.
In short, we have to decide what we're willing to give up to get the future we say that we want to build.
I believe in ALCTS. If I didn't, I wouldn't be a member and a volunteer. I believe that this association has within its membership the people to have the kinds of conversations that lead to real change. And I also believe that the membership is thoughtful enough to do the self-reflection necessary to begin to change structures and systems. I look forward to hearing this conversation and to seeing the future that we build as a result.
Stay positive,
Erin
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