Thursday, April 25, 2019

It was charming, the way we danced around the truth

This week there was a post on Ye Olde Cataloging Listserv about how to train student workers to copy catalog. You can imagine the response. And you can also probably imagine the response to the response.

This post is not about any of that, though the thoughts in the post are inspired by the conversation that the thread inspired.

This post is about how our drive for perfection, as catalogers, is the locus of our recruitment and retention problem in cataloging. And if we don't talk openly and honestly about that, we're going to lose an entire generation's worth of catalogers to other areas of library work.

I feel like there's this feeling that permeates the discourse around cataloging that we're not good enough catalogers until we've been in the field long enough, apprenticed with the right places and the right people, and learned not to make mistakes. And until that magical day until you cross the threshold of 'good enough,' you'll constantly be seen as suspect or as in-training.

What does this say to students in the field who have an interest in cataloging, but need the space to learn and grow? How are we to become good at cataloging if we don't have the opportunity to make mistakes? What kind of pressure are we putting on ourselves and our colleagues when perfection is the goal?

Real talk: I've been cataloging for 13-ish years and I am still not perfect. I miss details sometimes. I misapply subject headings. I just flat-out get it wrong sometimes.

And that's okay.

The upside of the metadata creation and reuse paradigm we find ourselves trapped in is that if the mistake is significant enough, someone will come behind me and fix it. And in many cases, a mistake that doesn't affect access never gets fixed.

This isn't to suggest that we shouldn't aim to do quality work and apply the descriptive and subject cataloging standards in an intellectually consistent way. We should.

But holding ourselves--and others--to an unobtainable standard of perfection isn't healthy. It creates anxious catalogers. It slows down our cataloging process. And it puts the perfect description of a resource above the needs of the users we serve.

What is most interesting to me about this theme of perfection and attention to detail that permeates the discourse around cataloging is that we don't seem to ask this of our colleagues who work in reference and instruction. Based on my limited experience in classrooms and at service points, perfection isn't the goal. You do the best you can to help those you serve find what they need or develop the skills that they need, knowing that you're a fallible human.

What could we accomplish, as a cataloging community, if we embraced our fallibility and focusing on intellectually consistent work instead of perfect work? What would it be like to embrace our imperfections, knowing that we can't get it right all of the time and that that's okay?

I think our goal, as cataloging practitioners, should be radical hospitality and generosity to those who are new to the field. We should be as transparent as we can about our own fallibility and the ways in which our lived experiences impact our work. Rather than trying to mold people into catalogers who never fall short or make mistakes, we should aim to create catalogers who are intellectually consistent in their work and who think about equity and justice.

Stay positive,
Erin


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